Privacy
stays yours.
Plain language. No fine print. If anything below changes, we'll tell you before it does.
What you share with us
The situations you write, Lumen's replies, your profile answers (name, what matters to you), and the email you signed up with.
What we do with it
We use it to give you more personal replies and to draw your evolution and constellation map. We don't sell it, and we don't hand it to advertisers.
Who can see it
You. And the small team running Lumen, when we need to fix a problem or answer a support request. Your situations are private by default — they are never shown to other users.
How long we keep it
As long as your account exists. Deleting a situation removes it from your account. If you ask us to delete your account, we remove your account data from our systems; backups held by our providers may take up to 30 days to cycle out.
Where it lives
In a managed Postgres database and hosting environment run by our infrastructure providers, inside their own security controls. Traffic between your device and Lumen travels over HTTPS.
Services we rely on
Lumen uses third-party providers for hosting and its database, for generating AI replies (the text of your situation is sent to the AI provider to produce a response), and for payments. Card details are handled entirely by our payment provider — Lumen never sees or stores them.
Analytics and cookies
We don't run advertising trackers. We store what's needed to keep you signed in and to remember preferences such as language on your own device. Our hosting and payment providers keep their own basic technical logs.
Your control
You can edit or delete what you've shared from inside the app, and you can ask us to delete your account and its data at any time.
Questions about your data? Ask from inside the app, or email lumenaisupports@gmail.com.